Security at PriceSnap
If you think you have found a security problem in PriceSnap, please tell us. We read every report and reply to it.
How to report a vulnerability
Email support@pricesnap.ai with "Security report" in the subject. Please include:
- what you found and where (the page, app version or API path);
- the steps to reproduce it;
- what an attacker could do with it.
We reply to confirm we have your report and keep you updated until it is fixed. Our contact details are also in .
What we ask
- Test only against your own account and data.
- Do not access, change or delete other people's data, and stop if you reach any.
- Do not run denial-of-service tests, spam or social engineering against our staff or users.
- Give us reasonable time to fix the issue before you tell anyone else.
If you follow these rules in good faith, we will not take legal action against you for your research.
In scope
- www.pricesnap.ai and its pages and APIs
- The PriceSnap Android app
Third-party services we use (such as payment providers) have their own disclosure programmes.
How we protect your data
- Connections to PriceSnap are encrypted with HTTPS.
- Photo metadata is removed, and original uploads are deleted after processing.
- Your photos and results are private unless you share them, and share links can be turned off at any time.
- Payments are handled by our payment providers; we never see or store card numbers.
- Access to production systems is limited to the people who need it.
Read more in our Privacy Policy.